Pre-launch build for proautohaul.com · All data shown is sample data — orders, prices, reviews, board statuses and articles — until the live integrations are wired
Pro Auto Carriers
Licensed Auto Transport Brokerage · proautohaul.com ☎ (877) 356-4285

Shipping tutorials

Know exactly what to do at every step — written the way our dispatchers explain it on the phone. Four short guides cover the whole journey.

Tutorial · 15 min of prep

How to prepare your car for transport

  1. Wash it. Dirt hides dings; a clean car makes the pickup inspection honest.
  2. Photograph all four corners, the roof, and the odometer — date-stamped, in daylight.
  3. Fuel at a quarter tank. Enough to load and unload, light enough to haul.
  4. Remove personal items and toll tags; carriers aren’t insured for loose belongings.
  5. Note anything that leaks, squeaks, or doesn’t run — tell us before pickup day.
  6. Keep one set of keys ready for the driver, including fob and any alarm codes.
Ready? Get an instant quote →
Tutorial · Pickup & delivery day

What happens at pickup and delivery

  1. The driver calls ahead — usually about an hour before arriving.
  2. You walk the car together while the driver records its condition (next guide).
  3. You sign the pickup inspection and keep your copy or photo of it.
  4. In transit, your tracking page shows each milestone — no need to call.
  5. At delivery, inspect before you sign, in daylight when possible.
  6. Pay the balance exactly as your contract states — never a new amount at the curb.
See shipment tracking →
Tutorial · Bill of lading

How to inspect and sign the bill of lading

  1. The bill of lading (BOL) is the contract of record for your car’s condition.
  2. Check every panel against the car, not just the driver’s summary.
  3. Any mark you disagree with, write it on the BOL before signing. Notes beat arguments later.
  4. At delivery, compare against the pickup BOL and your photos, panel by panel.
  5. New damage? Note it on the delivery BOL before the driver leaves, then call us the same day.
Learn how the industry works →
Tutorial · 30 seconds

How to track your shipment

  1. Find your order number on your confirmation (it looks like PAH-10482).
  2. Open the tracker at the top of this page or in the tracking section.
  3. Enter the order number + last 4 digits of the phone on your order.
  4. Read your timeline — quote, booked, dispatched, in transit, delivered, with the current city on long lanes.
Track a shipment now →

Data Sharing Agreement

proautohaul.com ↔ Dispatch A Car platform · Professional Auto Haulers · Plain-language version

1. What this agreement covers

This website (proautohaul.com) is operated by Professional Auto Haulers — displaying the Pro Auto Carriers brand — and is connected to the Dispatch A Car platform, where Professional Auto Haulers manages quotes, orders, dispatch, customer messages, and shipment tracking. This agreement explains what information moves between the website and the platform, why, and how it is kept separate from every other company on the platform.

2. What information is shared — and why

3. What is never shared

Your information is never sold. It is not shared with other transport companies for marketing, and it is not used for any purpose other than running your shipment and the service you asked for.

4. Tenant separation — our data stays separate

Dispatch A Car is a shared platform used by multiple transport companies. Each company works inside its own private tenant space. Professional Auto Haulers’ customers, orders, and messages are stored in the Professional Auto Haulers space only: no other company on the platform can see, search, export, or contact them, and our team cannot see theirs. Platform-level staff access for support and billing is limited to what operating the platform requires.

5. How long it is kept

Order and message records are kept for as long as needed to complete your shipment, handle follow-up service, and meet legal and accounting requirements. Tracking lookups on this site require your order number plus your phone digits, so status is never public by link alone.

6. Your rights — access, correction, deletion

You may ask us at any time what information we hold about you, to correct it, or to delete it (subject to records we must keep by law). Contact us at dispatch@proautohaul.com or (877) 356-4285, Mon–Fri 9:00am–5:00pm, and the agent responsible for your order will handle the request.

7. Changes

If this arrangement changes, the updated agreement will be posted on this page before it takes effect.

Draft text Draft agreement copy for design review — final wording to be approved before launch.
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