The Reservation Fee, Explained: What It Covers — and What It Never Does
Upfront pricing means no surprises. That starts with the reservation fee, line by line.
Reserve your spot today (reservation fee confirmed at booking) — that line deserves a full explanation, because reservation fees are where this industry earns its bad reputation.
What the reservation fee does
It reserves your pickup window and starts carrier assignment on your order. The amount is set on your booking and confirmed in writing before you pay anything — shown on your order as: Reservation fee: $____. It is part of your quoted price, not a fee added on top of it. When you approve a quote from us, the total is the total; the reservation fee is simply the first slice of it.
What it never does
It never grows at pickup. It never gets ‘recalculated’ at delivery. The balance on your order is the balance in writing, settled at delivery — and if anyone ever asks you for more than your contract says at the curb, call us before you pay anyone anything.
Why we publish it
Because you will always know the cost before we roll. No bait-and-switch is not a slogan for us; it is the whole business model — and on Price Promise lanes it is a named guarantee. Read the quote, read this page, and hold us to both.